Company Policy

a) Privacy of users

GRAB IT respects the privacy of its users. We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1. Personal data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, that you voluntarily give to us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from purchasing our products.

2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, product delivery, customer service, and marketing assistance.

b) Payment Policy

Half payment can be done while we are taking the time to process your order depends on your order quantity or full payment upon delivery. The following payment methods, which are offered by Grab It are

• Cash ( exact amount to be hand in)

• Juice By MCB

• Bank to bank transfers

• Cheque

c) Refund policy & money back guarantee

If you are not entirely satisfied with your purchase, we're here to help. You're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back. Contact our customer service on 57744048

d) Customer Fidelity programs

GRAB IT recognizes and rewards customers who purchase or engage with a product on a recurring basis. Customers are graduated to higher levels of loyalty the more they buy. Benefits may involve rewards and discount coupons.